is FREE on orders over HKD 800 to all locations in Hong Kong
For orders below HKD 800, a HKD 60 delivery charge is applicable.
- Orders received by 12 noon Monday to Friday will be shipped on the same day by Hong Kong Post
- Orders received on weekends and public holidays will be shipped on the next business day
- Estimated delivery time is 1-2 days. Please factor in additional time for delivery if ordering outside of regular business hours
- Regrettably delivery
times are not within our control
- If nobody is home at the time of delivery, Hong Kong Post usually leave a calling card for you to collect your parcel at your local post office
- Unfortunatley we cannot give instructions to Hong Kong Post to leave the parcel elsewhere in the event that nobody is home at the time of delivery
· If you fail to collect the parcel within the specified time limit then Hong Kong Post will return the parcel to us. In this case we would refund you for the unclaimed goods and deduct the shipping charge incurred by us
· Please ensure you provide a full and correct delivery address at the time of ordering. In the event that we need to redeliver or redirect a parcel as a result of an incorrect address being provided by you, then we will charge you for redelivery at cost only.
If you have any concerns about our published delivery times, please email us at email@example.com and we will do our best to accommodate you
Unfortunately we do not currently deliver internationally. For enquiries please email us at firstname.lastname@example.org