Terms & Conditions

Thank you for visiting www.strivefitnesshk.com. Please find below the terms and conditions that govern the use of this site. If you have any further questions please email us at info@strivefitnesshk.co. 

ORDERING 

When you place an order on the strivefitnesshk.com website you will receive confirmation of your order and of dispatch via email. Please make sure that the email address you provide is correct and the mail account provided by you is working properly. 

Whilst we make every effort to ensure that product and price details are correctly displayed on the strivefitnesshk.com website we cannot be held responsible for their accuracy. It is your responsibility to ensure that prior to placing an order you have checked the details of the products as they may have changed since you last viewed them on our website. 

All products displayed on the strivefitnesshk.com website are subject to availability.

Prices and stock are not contractually confirmed until you receive the confirmation of dispatch sent to the email account provided by you. Any contracts or agreements formed between yourself and BNS Fitness Group Limited through this website shall be governed and construed according to Hong Kong law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the Hong Kong courts. 

  • If paying by credit card or PayPal, you will be charged immediately for your order.
  • If paying by bank transfer, your order will not be dispatched until we have identified your payment in our bank account. To facilitate this, please ensure that you use as reference the order number provided.
  • If paying by cash, goods will only be left with you once full payment has been received

REFUNDS AND EXCHANGES

If the items you have ordered are unsuitable or damaged you must inform us within 7 days of receipt. Email our customer service on info@strivefitnesshk.com detailing your Order ID and the item you wish to return or exchange. We will then be happy to make a refund/exchange providing the items are returned complete, in perfect condition and in their original packaging within 7 days of receiving your email. Items returned outside these guidelines will only be refunded or exchanged at the discretion of the management of BNS Fitness Group Limited. Unless the item is faulty, a refund will not be possible if the item/items arrive damaged. In these cases the items will be returned to you. 

For all returns, except where the item is faulty, you will be required to arrange and pay for all delivery costs including the return of the items to us. In the case where free delivery was offered on the original order, an additional $50 delivery fee may be payable to BNS Fitness Group Limited and which may be deducted from the refund amount. If returning items to us by post, you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Upon receipt of items returned as faulty, we will arrange for an exchange. BNS Fitness Group Limited's decision is final.

INTERNATIONAL DELIVERIES

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from strivefitnesshk.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. 

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country 

You agree to indemnify BNS Fitness Group Limited for any and all costs, fees and expenses incurred by BNS Fitness Group Limited as a result of the violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

HEALTH DISCLAIMER

This Website may provide sports training, wellness, physical training, fitness, nutrition and other related information, applications, and content. If so, then it is intended only to assist users in their personal training, wellness, physical fitness, nutrition and sports efforts. BNS Fitness Group Limited is not a medical organization and cannot – and does not – give you medical advice or a medical diagnosis. Nothing contained in this Website should be construed as medical advice or a medical diagnosis. Any information and reports generated by BNS Fitness Group Limited should not be interpreted as a substitute for physician consultation, evaluation, treatment, or good sense and personal judgment about one’s own condition.

The risk of injury from participation in a fitness regimen and/or from the performance of any exercise is significant, including the potential for catastrophic injury or death. You should and must consult a medical professional before undertaking any fitness regimen or exercise program, including any exercises or techniques set forth or described on this Website. Any text, pictures, and descriptions set forth in this Website is for educational purposes only (e.g., the information illustrates and explains various fitness-related and exercise techniques) and does NOT advise that you or any other particular Website user undertake or perform any particular technique or exercise. You agree that you will not undertake or perform any exercise or technique described in this Website until and unless you consult with and are cleared by a medical doctor in relation to such participation.

The Website is not intended for use by minors, pregnant women, or individuals with any type of health condition and/or health problem. As are all Users, such individuals are specifically warned to seek professional medical advice prior to initiating any form of sports training, physical training, or exercise regimen.

 MARKS & MATERIALS

The Website contains copyrighted material, trademarks and other proprietary information which may include text, software, photos, video, graphics, music and sound. The entire contents of the Website are copyrighted by BNS Fitness Group Limited and are subject to international copyright laws. BNS Fitness Group Limited owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or expressly allowed herein, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of BNS Fitness Group Limited and the copyright owner, if other than BNS Fitness Group Limited. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any such ownership rights by downloading copyrighted material or otherwise using the Website. Without the owner’s prior written permission, you agree not to display or use in any manner (other than as set forth in these Terms & Conditions), any trademarks or content found on the Website.

PROHIBITION AGAINST HARMFUL TRANSMISSIONS & APPROPRIATE USE OF THE WEBSITE

You, as a User, agree you are responsible for all of your communications and postings, including, but not limited to, comments, commentary, suggestions, resumes, job postings and otherwise (“User Content”). You agree that you will not upload, post, e-mail, or otherwise transmit to the Website or to any other User any messages, programs, or other materials (including, but not limited to, Trojan Horses, viruses, worms, and the like) that contain software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or telecommunications equipment or collect or mine information about this site or other users. BNS Fitness Group Limited does not have an obligation to assess or guarantee the accuracy or appropriateness of the communications or postings, even if BNS Fitness Group Limited elects, in its sole discretion, to do so or to attempt to do so from time to time. BNS Fitness Group Limited is not responsible for any User Content or actions or omissions in response to User Content.

You may not, and you agree that you will not, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Website. You may not violate or attempt to violate the security of the Website, including, without limitation, unauthorized access of data; circumventing authentication mechanisms; or interfering with the Website in any way. You may not use any engine, software, tool, agent or other device or mechanism (including but not limited to, browsers, spiders, avatars or BOTs/intelligent agents) to navigate or search the Website other than as provided through the Website and/or a standard third party browser (e.g., Firefox, Safari, Chrome, Internet Explorer). You may not “frame” this Website or display the Website’s content through any other URL or in conjunction with another company name or trademark. You shall not copy the HTML code that BNS Fitness Group Limited creates to generate its webpage.